Frequently Asked Question


What is Co-living?

Co-living is a new way of living inspired by the old, with community and collective experiences at its core. Starting with the basics, it offers shared spaces such as a bar, restaurant, gym*, library, laundry, roof terraces, hot desks and more. Using this space to bring everyone together, we are creating collaborative and fun environments that expose members to new people, new ideas and new experiences.

Specifically, what kind of common spaces do you have?

We have 3 themed dining rooms, a library, a games room, a cinema, the secret garden, a sauna and spa, a roof terrace and the disco laundrette. Then, every floor has a big shared kitchen. Finally, on the ground floor, we have The Common, our restaurant and bar, a gym* , as well as The Hub and the lobby - two great places to hang out or work.

Who is co-living for?

If you’re a native Londoner, it’s your new scene. If you’re new to London, it’s your home away from home. If you're an entrepreneur, it’s your future network.  Co-living is for anyone who values community and convenience and is ready to embrace a new way to live. 

How many people live in the building?

There 546 people living at The Collective Old Oak across 10 floors. 

How much does it cost?

We have a range of different rooms at different prices, starting from £178 per week (excluding bills which are an additional £40 per week), up to £330 per week. The majority of our ensuite rooms are £250 per week.

What is the difference between your room types?

The main difference is whether you’re sharing a kitchen with another or you have your own. The majority of rooms have their own bathroom. We also have premium rooms on the top 3 floors with amazing panoramic views of the city.

What is included in the price?

Your all-in-one monthly bill covers council tax, utility bills, wi-fi, access to the gym* , room cleaning, linen changes, access to communal spaces, community events and our 24/7 on-site team to help make your experience as amazing as possible. 

* Free membership & £50 joining fee 

I want to move in. How do I secure my room?

In order to secure your room, we need £500 as a holding fee. It is non-refundable should you choose not to move in and is used towards any damages that may occur during your tenancy. That way, you have no hidden fees and the upfront cost is kept to a minimum.

What sort of events can I expect to happen when I move in?

We have a huge amount of things going on at The Collective Old Oak, from yoga classes, film nights, running clubs and live music as well as partner events with companies such as General Assembly and our own speaker series. Most events are free to attend and are a great way to meet new people and learn something new!

Can I host my own event?

We have a huge range of different spaces from the library and secret garden to the games room, cinema and dining rooms, all of which you can use to host events for other people in the building. Just speak to the community team and we can help you out!

How do I pay my rent?

Rent can easily be paid automatically each month via direct debit on the 1st of the month. This will all be set up when you sign the lease. Ultimately, we want to make living in The Collective as easy as possible for you. If you move in halfway through the month, you’ll only pay for those days rather than the whole month.

Can I decorate my room?

Make yourself at home but please don’t hammer anything into the wall. Any damage incurred will come out of your deposit when you leave. Please speak to the front desk who will provide the right adhesive hangers and non-marking white tack free of charge!

Is my room cleaned and my linen changed?

Yes! We have an entire team in the building dedicated to exactly that. Room cleans and linen changes are once every two weeks. All the common spaces are cleaned everyday. An exact schedule will be provided.

What is the length of tenancy?

We offer flexible tenancy lengths to suit individual requirements. You can stay with us for 4, 6, 9 and 12 months, although please note that the price of the room may vary. For more information on the latest room rates, please visit our booking form at

What happens to my contract if I want to leave early?

If you want to leave before your contract ends, please let us know and we can help you find someone to take your room. However, ultimately it is your responsibility to find someone to take over the remaining time left.

Are there rooms available for couples?

Yes, there are rooms available for couples, starting at £310 per week for a studio.

Can I have friends to visit and stay?

This is your home, so yes! If they want to stay in your room, they can do so free of charge. We just need them to sign in.  We also have a couple of guest rooms (£50 per night) that can be used so your family or friends can have a room of their own when they visit you. Just speak to the front desk.

Is there 24/7 security?

Yes, during the day (8am-8pm) the entire team is on site. After hours, we have two dedicated security guards on-site who will be contactable in an emergency.

Will someone be able to sign for my parcels if I am not there?

Yes. Our front desk team will be on-call to sign for parcels that arrive when you’re out. Then, come by to pick it up when you're back in Old Oak!

Am I responsible for changing the lightbulbs?

Nope. Our in-house maintenance team is there to fix anything from a lightbulb to a chair leg, just let them know and we’ll get to it as soon as possible.

What is provided in my room?

We provide bedding and linen as well as all kitchen utensils, cutlery and plates, so all you need to do is turn up with a bag and you’re all set!

What are the fees to move in?

To book a room, there is an admin fee of £100 and a deposit of £500.

Is there a curfew?

There is definitely no curfew, but we do ask you to be respectful of the people that live in the building. We have a quiet hours policy that kicks in after 10pm from Sunday to Thursday and 12am on Friday and Saturday.

Are pets allowed?

Unfortunately not.

Is there parking on site?

We don’t have any parking on-site, but we do have Zipcars that can be rented.

Do we accept DSS and/or JSA (Jobseeker's Allowance)?

Unfortunately we cannot accept people on DSS and/or JSA.

Do we accept students and/or seniors?

Of course! Students and seniors are more than welcome as long as they share in the community’s values.

What are the sizes of the different rooms?

  • Ensuite Rooms: 9.2 sq. m. + 5.8 sq. m. shared kitchenette
  • Studios: 12 sq. m.
  • Shared Ensuite: 13.4 sq. m. + shared 7 sq. m. ensuite bathroom with shower
  • Shared Ensuite with Kitchenette: 16.5 sq. m.  + shared 7sq. m. ensuite bathroom with shower

What is the size of the bed?

Our beds are Queen-sized, which means the mattresses are 60 x 80 inches (152 x 203cm).

Is the laundry facility free?

You will need to pay to use the washing machines and dryers with a pre-paid card.

Do we have extra storage?

We’re looking into this, but not at the moment unfortunately.